This Privacy Policy explains how Webco Services Ltd ("we", "our", or "us") collects and uses information when you visit hgvtimepilot.com(the "Website").
Account, tachograph-related, and operational data for the live product are processed when you use the Time Pilot application — this policy focuses on the marketing website. For account deletion, see Account deletion.
1. Who we are
Webco Services Ltd, registered in England and Wales. Email: support@hgvtimepilot.com
2. What information we collect
We collect information in a few simple ways:
a) Information you give us — for example when you email support@hgvtimepilot.com, use the contact page, join the beta waitlist while it is open, or otherwise contact us.
b) Information collected automatically — our hosting provider processes technical data typical of HTTPS requests (such as IP address, device/browser type, and requested pages). We do not embed third-party advertising or behavioural analytics trackers on this marketing site at present; we will update this notice before enabling any such tool so you know the vendor and lawful basis.
c) Cookies — we only use cookies and similar storage that are strictly necessary to deliver and secure this site. If we add optional analytics or preference cookies later, we will ask for consent where required. You can clear or block cookies in your browser settings.
3. How we use your information
- Respond to enquiries and support requests
- Keep the Website secure and improve performance
- Monitor site reliability when our hosting tooling provides metrics
We do not sell personal data to advertisers or data brokers. Product data is used to run the service — not for unrelated marketing resale.
4. Legal basis for processing (UK / EU GDPR)
Depending on the activity, we rely on:
- Legitimate interests — running and securing the Website
- Consent — where required for non-essential cookies or marketing communications
- Contract — where you are purchasing or using paid product features through the App
5. How we store and protect data
We use reputable hosting (for example Vercel) and reasonable technical and organisational measures such as HTTPS, access control, and minimal retention. Marketing emails you initiate are processed only to reply.
6. Your rights
You may have the right to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with the Information Commissioner's Office (ICO) in the UK (ico.org.uk) or your local supervisory authority in the EU.
7. Data sharing
We share data with processors who help us run the Website and App — for example hosting, transactional email delivery (such as sending contact and beta sign-up form notifications via Resend), and payment providers in the App. They must protect data and process it only on our instructions.
8. Changes
We may update this Privacy Policy; the latest version will always be on this page.
9. Contact
Privacy questions: support@hgvtimepilot.com